Q. What makes Boardable different from similar software?
A. Boardable is designed for simplicity, ease-of-use, and affordability. Many of our competitors require expensive customization or include pricey features that apply only to the largest organizations and edge cases. Boardable offers simple pricing based on the means of your organization, yet offers all of the important features to help your board, committees, and other groups operate effectively and efficiently from anywhere.
Q. HOW SECURE IS BOARDABLE?
A. Boardable employs best practices in web development to ensure that all data, user information, and documents are fully secure. This includes the use of Secure Sockets Layer (SSL) certification and Amazon Web Services (AWS). All information within Boardable is private, and will never be shared with any third parties. Additionally, Boardable administrators have no access to a user's password or payment data.
Q. What devices work with Boardable?
A. Boardable is currently designed to work on desktops, laptops and tablets, and all of Boardable's features work seamlessly on these devices. We are currently exploring the best course of action for mobile phones, and we anticipate releasing a mobile version of Boardable in the near future.
Q. Does a Boardable account include 24/7 support?
A. Boardable support currently consists of rapid email response to issues and questions. We have a support team that can be reached via email 24/7, and responses to issues can be expected within 48 hours. We do have a live chat feature built into the product so support is never more than a click away for any Boardable user.
Q. Is there a limit to the number of users that my organization can have in Boardable?
A. Organizations can have any number of users. The current pricing model allows for up to 20 users on a group plan, 40 on a team plan, and 80 on an organization plan, but if an organization needs to allow more than 80 users they can move to an enterprise plan. Contact a Boardable representative to learn more about our enterprise-level pricing. We can build you a custom plan that is certain to fit your budget and needs!
Q. I'm not based in the United States, will boardable work for my organization?
A. Yes! We have customers around the world- Canada, Mexico, Finland, United Kingdom and even Kyrgyzstan. If you sign up for Boardable and need international time zones to be activated, just let us know and we will turn them on for you. Although we don't have language support beyond English users seem to be able to use Boardable with their native languages.